An Unexpected Error Occurred Try Again Honeywell
- 1. This iPhone/iPad is supervised by another computer and cannot be used with this computer.
- 2. NSURLErrorDomain – 1012
- 3. An unexpected error has occurred with iPad.
- four. An unexpected error has occurred: The device returned an unexpected status. (CommandFormatError)[com.apple.configurator.MobileDeviceKit.error]
- 5. A cloud configuration is already present on this device.
- half dozen. Unable to verify the server's enrollment URL.
- 7. Unable to skip the step for entering the Apple ID and password while configuring the pattern.
- 8. The screen gets unresponsive on fetching Anchor Certificates while configuring the pattern.
- 9. An unexpected mistake has occurred with "iPhone".
- 10. An unexpected error has occurred with "iPhone". The device is not continued
- 11. Unable to find the supervision identity for the organization "_________"
1. This iPhone/iPad is supervised past some other computer and cannot be used with this figurer.
Description
Error message while connecting a managed iOS device into a calculator.
Likely Crusade
You might accept disabled iTunes Pairing from your Hexnode MDM portal. Disabling this choice will block every iTunes-related activeness.
Solution
- Subsequently signing in to your Hexnode MDM portal, head on to Admin > Apple Business/Schoolhouse Manager > Apple tree DEP.
- Select DEP Configuration Profiles > Open up the DEP Profile associated with the device.
- Bank check the choice Allow iTunes Pairing > scroll downward and click Save.
- After saving the policy, your device needs to be wiped and re-enrolled for the policy to be in effect.
2. NSURLErrorDomain – 1012
Description
Error message while enrolling a new device to Hexnode UEM using Apple Configurator.
Probable Cause
This error befalls when Apple tree Configurator has cached an expired certificate.
Solution
- From the Apple Configurator two carte, choose Preferences.
- Select the Servers tab.
- Cull the required Hexnode MDM server and delete information technology by clicking the "-" button at the bottom of the window.
- Now, try to re-enroll your device.
Select the required Blueprint in Apple Configurator > click Prepare and follow the prompts.
This process makes Apple Configurator remember the latest Hexnode MDM certificates and may resolve the error.
iii. An unexpected error has occurred with iPad.
Description
Mistake message on Apple Configurator 2.
Likely Cause
This error typically occurs when yous connect your device to a Wi-Fi network earlier starting the Apple Configurator enrollment procedure.
Solution
- On your iPad setup settings, Choose a Wi-Fi Network > select the required Wi-Fi network > click Next and follow the prompts until yous become to Location Service.
- Now, go to Apple tree Configurator 2 and prepare the iPad once again.
- On your iPad, if you cannot connect to a network, go back to Choose a Wi-Fi Network > select a Wi-Fi network > click Next and follow the prompts appropriately and so that the device gets supervised.
4. An unexpected fault has occurred: The device returned an unexpected status. (CommandFormatError)[com.apple.configurator.MobileDeviceKit.error]
Probable Cause
This error may occur when yous endeavor to update to iOS eleven forth while trying to enroll with Apple tree DEP.
Solution
Make sure that you complete updating the device to iOS 11 earlier calculation the device to DEP.
5. A cloud configuration is already present on this device.
Description
Error bulletin during device activation.
Solution
- Make certain y'all turn Off Find my iPhone/iPad.
- Connect your iOS device dorsum to Apple Configurator.
- Correct-click the device > select Restore.
On your device, go to Settings > tap your proper name > iCloud > swipe the Find My iPhone push button to Off.
This process re-downloads iOS into your device and probably fixes the problem.
6. Unable to verify the server's enrollment URL.
Clarification
Error bulletin while preparing the devices in Apple Configurator.
Solutions
- You can verify your Enrollment URL by logging into your Hexnode MDM portal.
Go to Admin > Configurator Enrollment > Choose Default User > Salvage the settings and retry the enrollment process.
- Ensure that y'all accept enough licenses available for your subscription. You can obtain the total device count permitted for enrollment by navigating to Admin > License. The bodily number of enrolled devices is displayed on the Hexnode MDM dashboard as 'Enrolled Devices'.
- Cheque if you accept configured the APNs document on the portal and the certificate is valid.
7. Unable to skip the footstep for inbound the Apple ID and countersign while configuring the blueprint.
Solution
While setting up the blueprint, uncheck the option Add to Apple School Director or Apple Business concern Managing director so that you can skip the step request for Apple credentials.
8. The screen gets unresponsive on fetching Anchor Certificates while configuring the blueprint.
Solution
Click on Adjacent every bit this pace does not touch the pattern creation.
9. An unexpected error has occurred with "iPhone".
Clarification
Error message while preparing the device in Apple Configurator.
Probable Cause
This fault may sometimes happen if:
- You use Apple tree Configurator to enroll different types of devices successively.
- The device is already prepared with Apple Configurator.
Solution
Update Apple tree Configurator 2 to the latest version to remediate this outcome.
10. An unexpected error has occurred with "iPhone". The device is not connected
Clarification
Error bulletin while preparing the devices in Apple Configurator.
Probable Cause
This error happens when the device disconnects while preparing information technology with Apple Configurator.
Solution
Brand certain that the cable connection at the device or Mac has non become loose or unplugged.
11. Unable to find the supervision identity for the organization "_________"
Description
Mistake bulletin while preparing the devices in Apple Configurator.
Probable Cause
Apple Configurator cannot verify the supervision identity every bit the private cardinal for the organization'south identity is no longer bachelor in the Keychain.
Solution
Repair or delete the organization from Preferences > Organizations from the Apple Configurator menu. Annotation that the continued device features volition be disabled.
Source: https://www.hexnode.com/mobile-device-management/help/common-errors-while-enrolling-ios-devices-using-apple-configurator/
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